The Eye Care Foundation (ECF) helps prevent and cure avoidable blindness and impaired vision in developing countries. The foundation also contributes to promoting awareness in the Netherlands of the issue of avoidable blindness and impaired vision. The Eye Care Foundation is an independent foundation, which means that we receive no government subsidies. To reach our goals, we therefore depend on the efforts and financial support of our staff, donors, contacts and volunteers.
We consider personal data privacy to be extremely important and it is therefore meticulously processed and protected. We follow the law and regulations regarding citizens` data privacy, such as the Algemene Verordening Gegevens Bescherming (General Data Protection Regulation, or GDPR). We will provide you with more information in this privacy statement. This statement concerns the processing of personal information given by donors, one-time contributors, volunteers, participants and contacts, as well as data acquired from visitors and users of the Eye Care Foundation’s websites.
What happens to my data?
When you become a donor, make a contribution, include us in a will or participate in one of our activities such as a sponsored run, we may request information from you through the various forms on our website. We also do this when you register with us to receive our electronic newsletter, request information, inform after our activities, ask a question, react to our website or social media or contact us in another way.
The Eye Care Foundation may ask for contact details such as (company) name, address, telephone number, e-mail address, date of birth, banking information; information regarding transactions, donations, purchases or participation, or relevant information when you contact us or contribute financially to our causes as a donor, a one-time contributor or a participant in one of our activities.
In addition to the personal data you provide Eye Care Foundation with, we may collect, save and process data regarding your use of our website(s).This concerns data about your device, such as a unique ID, the type of operating system and settings of the device you used to visit the website, as well as how you used our website; what time you visited and which pages were viewed. We also monitor how well our website is read by keeping count of the ‘opens’ and ‘clicks’.
Occasionally personal information is validated or combined with information from external sources. We keep our database up-to-date in this manner.
Donations via Tikkie
When you make a donation via Tikkie (from the ABN AMRO Bank), we will receive your IBAN number and the donated amount via the ABN AMRO bank. We use this information for our financial administration.
Donations via SMS
The Eye Care Foundation processes your mobile telephone number for the implementation of the one-time gift agreement and as part of this promotion. We may call you once to inform you about our work and to discuss other ways you can support us.
Information regarding participation in donor trips
To offer and organize trips for our donors, we ask participants for personal data. It concerns contact, address and banking information. More sensitive information may also be requested such as insurance information, passport number, medical history and dietary preferences, but the information is only stored when it is necessary in order to plan a trip or arrange accommodation. These data are not used for any other purposes, nor will they be passed on to third parties without consent.
The Eye Care Foundation uses your information to provide you with the best possible services and/or to inform you of our activities by letter, e-mail or by phone. You can view your data that we have processed at any time and without charge and, if you so desire, make adjustments. If you wish, we can send you your contact, address and banking information in machine-readable format, should you want to pass it on to another organization, for example. You can object to receiving targeted marketing information that we may send to you via e-mail, telephone, mail and/or SMS. Should you choose to make use of one of the above options please e-mail us at firstname.lastname@example.org.
You may also request that we delete your data from our database. However, we cannot always comply with this request. If you are or have been a donor, the tax authorities stipulate that we save the contract for seven years. Also, even if you do ask us to stop sending marketing mailings, we need to keep your name in our files so that we can exclude you from our marketing campaigns. If we cannot comply with your request, we will inform you of the reason.
If you have registered to receive our e-mails, you will find a link in every newsletter with which you can easily sign out.
How does the Eye Care Foundation protect your data?
The Eye Care Foundation has taken physical, technical and organizational measures to protect your data. We use a secure server hosted in the Netherlands that is only accessible to persons known to us. In order to ensure appropriate access and data discretion, we use authentication, authorisation and encryption mechanisms. Any information you fill out on one of our online forms is encrypted before it is sent. You always receive confirmation. For a number of services, Eye Care Foundation enlists third parties. Whenever these third parties process personal data, they do so in the capacity of ‘processor’. All our processors are obligated to protect your personal data. They are bound by a contract in which this is explicitly stated.
We use Google Analytics to collect information on, for example, the date and time someone visits our websites and which pages they visit. We use the data to improve our websites, to compile `traffic` statistics (such as which time of day or which days of the week the website attracts the largest number of visitors) and to measure the popularity of various sections of the website. The Eye Care Foundation uses this information solely in aggregated form and cannot trace it back to a computer or individual. Google Analytics is privacy friendly and we do not share data with third parties and we anonymize IP addresses.
The Eye Care Foundation uses Facebook Pixel to display relevant advertisements on Facebook. Facebook pixel is a piece of code that keeps track of the pages viewed by the visitors of the Eye Care Foundation website. This way the Eye Care Foundation ensures more effective and better targeted advertisements on its social media.
By following the links below you can find more information on refusing cookies for the most widely used browsers:
- Cookies and Internet Explorer, see: https://support.microsoft.com/nl-nl/help/17442/windows-internet-explorer-delete-manage-cookies
- Cookies and Firefox, see: https://support.mozilla.org/nl/kb/cookies-informatie-websites-computer-opgeslagen
- Cookies and Google Chrome, see: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=nl
- Cookies and Safari, see: https://support.apple.com/kb/ph19214?locale=nl_NL
- Cookies and Opera, see: http://help.opera.com/Linux/10.10/nl/cookies.html
Changes to the privacy statement
The Eye Care Foundation reserves the right to make changes to this privacy statement.
Questions and comments
For questions about this privacy statement you can contact us at:
Eye Care Foundation
PO box 59021
1040 KA Amsterdam
T: +31 (0)20 6473879